Sesamy

Q: How can I view a list of users who joined within a specific date range?

A: Use the Users report, setting <code>fromDate</code> and <code>toDate</code> to capture users who joined in that period.

- Q: How can I view a list of users who joined within a specific date range?
 A: Use the Users report, setting <code>fromDate</code> and <code>toDate</code> to capture users who joined in that period.

Q: Does User subscription report include user’s subscription details?

A: Yes, this report includes all information available in our platform regarding a specific user.

- Q: Does User subscription report include user’s subscription details?
 A: Yes, this report includes all information available in our platform regarding a specific user.

Q: How can I get a report on external users created during a certain date range?

A: Use the External Usersreport, specifying <code>fromDate</code> and <code>toDate</code>.

Q: Are external users included in my regular user reports?

A: No, External Users are typically reported separately unless they convert to full users within your system.

- Q: How can I get a report on external users created during a certain date range? 
 A: Use the External Usersreport, specifying <code>fromDate</code> and <code>toDate</code>.
 
- Q: Are external users included in my regular user reports?
 A: No, External Users are typically reported separately unless they convert to full users within your system.

Q: Can I analyze active users by product option and time window?

A: Yes, the User Activity Analysis by Purchase Option report categorizes active users by product option. You can specify <code>atDate</code> to see activity as of a specific day.

- Q: Can I analyze active users by product option and time window? 
 A: Yes, the User Activity Analysis by Purchase Option report categorizes active users by product option. You can specify <code>atDate</code> to see activity as of a specific day.

Q: How do I get an activity breakdown by product instead of by purchase option?

A: Use the User Activity Analysis by Product report, which offers similar insights but organizes users by product.

Q: Is there a way to analyze user transitions between subscription plans?

A: The User Transition Analysis report provides a matrix showing user migration patterns between plans, with details on the number of users who shifted from one plan to another.

Q: How can I identify subscribers who have upgraded or downgraded their plans?

A: The User Transition Analysis report doesn’t categorize by upgrade or downgrade specifically, but comparing old and new subscription details per user may help identify these changes.

Q: Can I compare activity across different purchase options?

A: Yes, the User Activity Analysis by Purchase Option report allows comparisons by showing user activity per purchase option in your specified date range.

Q: *Can I see how many users moved from monthly to yearly subscriptions over the past year?

A: Yes, the User Transition Analysis report can help track these plan changes, showing how many users transitioned between specific plans or billing cycles.

- Q: How do I get an activity breakdown by product instead of by purchase option? 
 A: Use the User Activity Analysis by Product report, which offers similar insights but organizes users by product.
 
 
- Q: Is there a way to analyze user transitions between subscription plans? 
 A: The User Transition Analysis report provides a matrix showing user migration patterns between plans, with details on the number of users who shifted from one plan to another.
 
 
- Q: How can I identify subscribers who have upgraded or downgraded their plans?
 A: The User Transition Analysis report doesn’t categorize by upgrade or downgrade specifically, but comparing old and new subscription details per user may help identify these changes.
 
 
- Q: Can I compare activity across different purchase options? 
 A: Yes, the User Activity Analysis by Purchase Option report allows comparisons by showing user activity per purchase option in your specified date range.
 
 
 
- Q: *Can I see how many users moved from monthly to yearly subscriptions over the past year?
 A: Yes, the User Transition Analysis report can help track these plan changes, showing how many users transitioned between specific plans or billing cycles.